Hi, 1. Were you able to use that player without any issue earlier? 2. Did you make any changes on the computer prior to this issue? 3. What exactly happen when you connect the player? Do you receive any error message?

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4. Which troubleshooting steps did you try? 5. Did you try connecting it to different USB ports and check? 6. Did you connect it to different computer and check what happens?

Let’s try these steps and check. 1. Open the device manager.

2. Right-click on the device and select Uninstall. 3. Click on Action option in menu bar and select Scan for hardware changes.

If this is the case then it can usually be resolved by simply re-installing / updating the driver. Sometimes connection issues that aren't driver-related can be fixed by upgrading your portable's firmware. This is especially true if you've got an older device that has known issues in this area. Edit Listview Subitem In Vb6 Tutorial here.

If you are trying to connect your, PMP, or other USB gadget and Windows fails to recognize it, then work through this checklist to try and quickly remedy the problem. Solution 1: Is it a Driver / Firmware Issue?

If you have just had a new MP3 player and it isn't recognized then one of the first things to check is that it's actually compatible with the version of Windows installed on your computer. You can find this information out in the documentation that came with it. Alternatively, use the manufacturer's website to look up your model. If you find that it is compatible then it is most likely a driver issue. You can also check to see if there is an unknown device in Windows which is a good indicator that you need the correct driver. To do this: • Hold down the Windows key and press R.

• Type devmgmt.msc in the run box and hit the Enter key. • Check to see if an unknown device is displayed.

• If there is then you'll need to download the correct driver before updating (by right-clicking the unknown device). Solution 2: Is Windows Up-to-date? Make sure your version of Windows is up-to-date and has the latest Service Pack installed. Ensuring your is up-to-date can sometimes fix a compatibility issue.