By Craig Cochran, Project Manager, Georgia Manufacturing Extension Partnership (GaMEP) at Georgia Tech If you’re preparing to start auditing against ISO 9001:2015, you’ve probably already asked yourself the timeless question: What the heck am I going to ask these people? There’s no worse feeling in the world than being in the middle of an audit and realizing that you don’t have anything to say in the way of questions. Preparation and planning can remedy this, of course, but the fact remains that ISO 9001:2015 includes a lot of new requirements that have never been part of most audits. In order to expedite your thinking, these are what I believe to be the most important audit questions for ISO 9001:2015: What can you tell me about the context of your organization? This question is the starting point of ISO 9001:2015, appearing in section 4.1. The standard uses the clunky term 'context,' but this could easily be substituted by asking about the organization’s internal and external success factors. Questions about context are usually directed at top management or the person leading the QMS (formerly known as the management representative).

Download Saint Seiya Movie Subtitle Indonesia. As an auditor, you’re looking for a clear examination of forces at work within and around the organization. Does this sound broad and a little vague? Thankfully the standard provides some guidance, saying that context must include internal and external issues that are relevant to your organizations’ purpose, strategy, and goals of the QMS.

Work environment. The Checklist may be placed on a network system for access by auditors. This Checklist is included in the ISO 9001:2008 Auditor Training Course and Forms. Hyperlinks (click underlines) All links are active on the final product. 7 Product realization (title only). Planning of product realization. ISO 9001:2015. Certification Services. Control of nonconforming outputs. Hoo Wintail 4.2 Crack. Performance evaluation. • Monitoring, measurement, analysis and evaluation. • Internal audit. • Management review. Strategic planning – strategy, direction, decision making, resources. Training and Competence Audit Checklist. Does each member of staff have a training plan for the forthcoming year, with time scheduled in advance for training.

Many organizations will probably use SWOT analysis (strengths, weaknesses, opportunities, and threats) to help get their arms around context, but it’s not a requirement. What the organization learns with this will be a key input to risk analysis. (NOTE: Not everybody will understand the term ‘context.’ Be prepared to discuss the concept and describe what ISO 9001:2015 is asking for.) Who are your interested parties and what are their requirements?

The natural follow‐up to context is interested parties, found in section 4.2. The term 'interested parties' has a bizarre, stalker‐like ring to it, so smart auditors might want to replace it with 'stakeholders.' Remember, effective auditors try to translate the arcane language of ISO 9001:2015 into understandable terms that auditees can grasp. Typical interested parties are employees, customers, supplier, business owners, debt holders, neighbors, and regulators. As an auditor you’re making sure that a reasonable range of interested parties has been identified, along with their corresponding requirements. The best way to audit this is as an exploratory discussion.

Ask questions about the interested parties, and probe what they’re interested in. If you’ve done some preparation in advance of the audit, then you’ll know whether their examination of interested parties is adequate. That brings up an important planning issue: You will have to do a bit more preparation before an ISO 9001:2015 audit. Download Swat And Zombie Mod Apk. So you’ll have a grasp of context and interested parties.